Some people will romanticize the past and grieve what they perceive as real losses when things change. Leaders should talk about the good coming from the change to maintain alignment, momentum and focus.
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Sometimes institutional leaders are focused on survival. These questions can help shift thinking toward thriving, even in a climate of scarcity.
The immediacy of a crisis makes it tempting to roll up our sleeves and work harder. But some problems are wicked -- without clear starting and ending points, crossing social and conceptual boundaries -- and require unconventional strategies.
Sam Wells discusses three challenges leaders face during a transition and three ways to address them.