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March 29, 2011 | The Rev. Jill Graham wears two hats. She is part-time pastor of the 125-member First Congregational Church of Sheffield, United Church of Christ. She is also an associate conference minister, overseeing some 60 UCC churches in western Massachusetts. Graham has been doing this double duty for more than three years.

She enjoys this combination of local parish and regional responsibilities. But it wouldn’t have been possible for her to take on the regional duties a decade ago. Then, a conference minister’s work -- often dominated by putting out clergy-parish fires -- routinely consumed 60 hours a week. Today, Graham manages her conference duties in less than half that time, allowing her to stay in the parish as well.

Graham and others in the Massachusetts Conference of the United Church of Christ credit Clergy Communities of Practice, pastor peer groups that help ministers better navigate their professional and personal lives, for the transformation that is under way in the conference. The groups were set up with funding from a 2002 Sustaining Pastoral Excellence grant from Lilly Endowment Inc. and other sources.

Research has shown that clergy and congregations benefit from pastoral peer groups. But in the Massachusetts Conference, anecdotal evidence also suggests that these groups have a positive “trickle-up” effect, changing the work lives of regional denominational officials as well.

Why? The groups allow clergy to help each other with personal and professional issues on an ongoing basis. Like a medical wellness clinic, the Communities of Practice offer a place where problems can be dealt with before they reach emergency-room dimensions. This, in turn, has affected conference officials in two ways.

First, pastors have someone to turn to for help besides their conference ministers, freeing them from what used to be a heavy load of pastoral care and counseling to the local clergy.

Graham, who served as a group facilitator before taking on her regional responsibilities, recalled leaning heavily on her conference minister before joining a Community of Practice.

“Whenever I had a question, whenever I had a problem, whenever I had a challenge, I would call him,” she said.

Some 49 groups of seasoned clergy drawn from the 400 churches across the conference meet monthly to worship; share ideas, best practices and resources; do case studies; and serve as support and accountability for one another. Another two dozen New Clergy Groups, whose members have been in the pastorate three years or less, gather as well. The conference also hosts specialized groups, including chaplains, urban clergy, female ministers and interim pastors, said   Susan P. Dickerman, associate conference minister for leadership development.

The resulting pastor-to-pastor support has had a big impact.

“The Pilgrims and Puritans who came to Massachusetts understood themselves as independent churches. They left England to become independent churches,” Dickerman said. “So to come together to share best practices, to resource one another, not to compete with one another and not to say this is my parish -- that’s a change of culture.”

Second, in the new atmosphere of clergy support and accountability, pastors help one another avoid and diffuse conflicts in the early stages. As a result, “fitness reviews” -- investigations into alleged violations of the UCC’s code of ethics -- have dropped dramatically, “and that’s a big ‘Thank you, Jesus,’” Graham said.

According to conference records, 12 years ago there were a dozen active reviews. By contrast, “we have had one in the past three years,” said Dale A. Hempen, the Southeast Region associate conference minister.

Not only is this welcome news in itself, it represents a huge time and energy savings for the conference ministers who oversee such cases. Each review takes the conference minister involved about 40 to 50 -- emotionally taxing -- hours to conduct and conclude. Many others devote hours to the process as well.

As a result of the time savings from the Communities of Practice, the Massachusetts Conference’s regional ministers now have time to take a broader, more strategic view of their work, including envisioning the future of their denomination in the changing landscape of the communities they serve.

“As conference staff, we’re looking at what is emerging for our church and how we can participate and encourage a new incarnation of church,” Graham said. “You can’t have that conversation, and you don’t have the energy or the time or the mental capacity to think about it, when you’re constantly being barraged by church conflicts and resource requests.”